Do you offer Free Shipping?

For orders over $80.00, you can enjoy our Free Shipping privilege.

You can also choose the shipping method we provide on the payment page. We will charge a shipping fee of $6.99 for orders under $80, and a fee of $12.99 for expedited orders.

How long does delivery take?

Order Dispatch: If product stocks are available in the local warehouse, your orders will be sent out in 24 business hours, and shipping information will be updated in 72 business hours. Otherwise, it may take 5 business days to dispatch your parcel from an overseas warehouse.

Please get in touch with [email protected] if you need any assistance.

Order delivery: Standard shipping: 7-14 working days; Expedited shipping: 3-5 working days.

What countries do you ship to?

Currently, we ship to the United States, United Kingdom, EU Countries, and Australia.
More countries and regions will be included in the near future. Appreciate your understanding and patience.

We do not ship to the following areas:

1. American Samoa
2. Guam
3. Hawaii
4. Marshall Islands
5. Northern Mariana Islands
6. Palau
7. Puerto Rico
8. Rhode Island
9. U.S. Virgin Islands
10. Armed Forces Americas
11. Armed Forces Europe
12. Armed Forces Pacific

Thank you for your understanding.

How will my delivery be shipped out?

Your parcel will be dispatched by different logistics systems based on shipping regions.

For international packages, how customs charge?

Customers will pay for the customs on international packages.

Should I pay for taxes?

Regions to collect taxes: Illinois

Apart from Illinois, taxes will be covered in other regions.

Policy updated 2024-04-01

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I receive a different product than what I ordered?

Please get in touch with customer support at [email protected].