ORDERS AND REFUNDS
Your credit card will be charged when your order ships, but we will authorize your credit card for the full amount of your order upon checkout.
To check the status of your order, please log into your account or follow the link in your order confirmation email.
Sales tax is collected in accordance with state laws. This will be calculated and added automatically at checkout.
We offer full refunds or exchanges for any order within 45 days of purchase. We do not offer refunds for orders after 45 days of purchase.
Halligood does not refund any shipping charges (e.g., expedited shipping or overnight shipping charges) incurred by the customer.
Your refund will be processed once the product is received in our warehouse.
After you place your order, we will send you an Order Confirmation email with your order number and the details of the items that you have ordered. If you wish to cancel your order, you may do so within 2 hours of receiving your confirmation email.
SHIPPING
We are pleased to offer free ground shipping on all orders over $80.00 on Halligood.com. Expedited shipping and overnight shipping options are available for an additional fee and can be selected during checkout.
Please note that orders over 50 lbs are not eligible for expedited shipping or overnight shipping.
Our warehouse address is: FLAT 1512, 15/F LUCKY CENTRE NO.165 -171 WAN CHI ROAD,WAN CHAI, HONGKONG. We currently support international orders except for certain regions. Please see our shipping policy for specific information.
After your order is placed, your product will ship out from our warehouse within 1-3 business days. Shipping occurs Monday through Friday, excluding national holidays. All Halligood products will ship via Ground Shipping unless you select another service at checkout. Please see below for general shipping timelines (after your order is processed).
Shipping Timelines
Shipping times will vary based on your location.
Ground Shipping: Estimated 7-14 business days
Expedited Shipping: Estimated 3-5 business days
Halligood is not responsible for any last-minute changes made by the carrier.